Coming to your first appointment at The Center?
Our hope and desire is that your experience is positive and encouraging.
If you are a new client, please arrive 10 to 15 minutes early with your completed forms and check in with our receptionist*. If you aren't able to download the forms, please arrive 20 minutes early and you can fill out your forms in our waiting area. Your therapist will come to the waiting area and greet you.
Initial appointments are generally 60 minutes. Follow-up appointments are generally 45 to 60 minutes. If you are running late, please call The Center and let us know.
These sessions are reserved for you, and you are responsible for payment for that time. There is no charge for sessions cancelled 24-hour prior to the scheduled appointment. However, those canceling less than 24 hours will incur a charge to the client’s credit card on file. Those fees are below. We know life happens and that's why we don't charge the full fee for late cancellations. Most practices charge the full fee. Refunds for these late fees are not given. Repeat “no-show” or “late-canceled” appointments could result in termination of treatment. Insurance companies, EAP providers, or other responsible third-parties do not accept claims for missed or unused appointments.
Missed therapy session: $50 charge
Missed testing session: $250 charge
*Please note there is not reception after-hours or on weekends.